Retail (GMS/SM/HC) Smart team play using Buddycom, such as support of checkouts and stock check.

Picture of Buddycom app

If you use Buddycom at daily fluctuating retail stores, you can do stress-free work such as checking cash registers, checking inventory and looking for staff.
Since managers can also intercept multiple group calls, You can immediately grasp what is going on the scene.
also, we can talk to staff on another floor in real time, so we can make wide use.

You can use Buddycom on a smartphone and it is convenient to carry.
As an emergency contact method at the time of a disaster, we can contribute to grasp the current situation of the work site and headquarters, and it will also be a measure against the recovery efforts that will fight on time.
Learn more about resilience


Any problems working in the Retail business?

  • Don't want to use the public announcement to broadcast to staff
  • Dedicated radio to communicate is heavy and inconvenience at store
  • Sound quality of the radio is bad and it is delayed
  • Stumble on the cord connecting the radio and microphone while working
  • I want to reduce the running cost
If you have a smart IP walkie talkie Buddycom,
You can solve all the problems in Retail.


Benefits of using Buddycom

Buddycom can share information smoothly
in Retail (GMS/SM/HC)

Share information with group talk

Share information with group talk

Information sharing between the field staff and the managing side can be done smoothly.

Used in combination with accessories

Used in combination with accessories

Using the speaker microphone and earphone microphone, you can talk without touching the smartphone.

Low cost & light weight

Low cost & light weight

Buddycom users can talk on a fixed price with one smartphone. Purchasing of special equipment is unnecessary.

Conversation save automatically & speech-to-text

Conversation save automatically & speech-to-text

Since the conversations are converted to text, you can play the sound at any time and check the text.

Communication possible in a disaster

Communication possible in a disaster

Unlikely that call restriction will be applied like a phone, and stable communication can be done even in a disaster.

Check location at any time

Check location at any time

It is compatible with the location system, so you can check the location sharing at any time, so it will be useful for adjustment of operation etc..

Buddycom Features

Main features of Buddycom for Retail

Group talk
Make one-to-many calls without the limit on the number of users and groups. We have verified 2000 simultaneous calls per group.
Individual talk
You can make a separate call with the specified user. Content talked individually is not transmitted to the group at all.
Handsfree talk
You can make a hands-free call using Bluetooth earphone microphone and headset.
Play call history
Talk data saved on the server can be played back later.
Simultaneous use of various business apps
Simultaneous use of various business applications installed on smartphone is possible.
* In the case of an app that uses sound, please verify in advance.
Conversation voice is converted to text.
Transceiver translation
Voice of conversation will be translated into the language you set. (Each group member can set language)
Location share
You can check the location sharing of all users at once. You can also manage the tracking such as display of movement history for each user.


What you need

Main features of Buddycom for Retail

What you need is app + smart device + network + accessory (optional)


Buddycom app

Install Buddycom's app on the App Store or Google Play.

Smartphone Tablet Web

Smartphone/ Tablet / Web

Available for Web, iOS and Android.

Wi-Fi 3G 4G Lte

Wi-Fi / Mobile network

You can use on Wi-Fi and mobile networks such as 3G, 4G, LTE.

For Real Retail related accessories,
Bluetooth microphone recommended!


AINA PTT Voice Responder - Bluetooth speaker microphone

Available for iOS and Android, you can talk without touching the terminal (PTT).
Also provides superior functionality, rugged design, flexible compatibility, and realizes secure communication even under noise in the field of maintenance and ground handling inside and outside the airport.

Music earphones

Music earphones

If you want to use earphone microphone to not listen to conversation content to the customer, you also need to check whether the earphone microphone itself is compatible with the terminal, so please contact the manufacturer.

In that case, it will be in coordination with Buddycom in "toggle" instead of "press and hold" mode.



Frequently asked questions in
Energy solutions

  • QI want to know some customer stories
    AMany industries such as airlines, railroads, public buses, construction sites, etc. are replacing to Buddycom as IP radio.
    In addition, as a means of resilience and disaster relief, we operate 24 hours a day, 365 days a year at financial institutions, public institutions, distribution companies, etc.

    Customer stories here ▶︎
  • QWhat happens when I receive a conversation from Buddycom while on the phone?
    ATelephone takes precedence. If notification is turned, it will be notified on the screen.
  • QCan I cooperate with buttons of Bluetooth headset microphone?
    AYes, you can.
    As Buddycom's accessories, I recommend you to use Bluetooth speaker microphone AINA PTT Voice Responder together.
  • QDo you a limit to the number of groups and the number of users that I can set?
    AThere is no upper limit.


If you have a smart IP walkie talkie Buddycom,
You can solve all the problems in Retail usage scenes

Picture of Buddycom app


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